FAQ


 Discounts  

We LOVE offering discount codes & sales! Tag us on Instagram in cute pics of your order to receive 25% off your next purchase. You'll be sent a personalized discount code to use at checkout. 

 Payment Options 

During checkout you have the option to pay via Paypal or with a credit/debit card. 

 Shipping 

"Ready to Ship" items are shipped within 5 business days. 

"Made to Order" items are shipped within 3 weeks. 

If an order consists of both "Ready to Ship" & "Made to Order" items the entire order will be shipped together within 3 weeks of purchase. 

Tracking information is provided via email. 

Softer Than Satin ships worldwide from the United States.  

Shipping within the United States is $3 (free if order is $100+). 

International shipping rates vary depending on your location & the weight of the item(s) you are purchasing. Add the items to your cart to receive a total.

Softer Than Satin is NOT responsible for any custom fees your country may charge. 

 Sizing 

Each item's measurements & suggested sizes are provided in the description. Feel free to contact us if you need help selecting a size. 

 Returns/Refunds 

At this time Softer Than Satin does NOT accept returns. We also do NOT offer refunds. If you're unhappy with your purchase we will try our best to resolve any problems.